Successful communication requires handling our energy first and then focusing on the critical communication building blocks. There are four communication blocks: people, the message, the context, and listening. We will go ahead and explore each of these below;
- People: Taking into consideration one’s audience is super important in communication. I have learned that it is helpful to utilize an agenda when speaking with high-level executives at work. This shows that one is respectful towards their time. By considering the audience, one can improve their communication skills and provide relevant information to them.
- Context: By considering the context and situation, one can better evaluate the best way to communicate. When sharing bad news, one is likely to communicate with compassion and empathy instead of being enthusiastic or excited. This shows that one has considered the context and makes the communication more likely to be effective.
- Message: A good communicator reflects on the message they are sending and utilizes communication mediums that best communicate the message. For example, managers may prefer to utilize text message or skype pings to communicate urgent requests as opposed to sending an email
- Listening: By listening to others, a good communicator can see things from their perspective and learn from others. Ineffective listening is one of the most frequent causes of misunderstandings, mistakes, jobs that need to be redone, and lost sales and customers (Alessandra & Hunsaker,2009).
By utilizing these building blocks, one can propel their career and be more productive and influential in the workplace.
Alessandra, T., & Hunsaker, P. L. (2008). The New Art of Managing People, Updated and Revised: Person-to-Person Skills, Guidelines, and Techniques Every Manager Needs to Guide, Direct, and Motivate the Team (Revised, Updated ed.). Free Press.